Tag: Business Integrity

  • The Three People You Need

    The Three People You Need

    I was listening to something the other day that stuck with me, although I can’t remember who said it. To have a successful business, you only need three people:

    One to find the customers, one to take care of the customers, and one to keep the first two guys out of jail.

    Kind of said in jest, but pretty accurate if you think about it. It doesn’t actually have to be three different people, but there are three main functions. Sort of a three-legged stool.

    Sales/Marketing (find the customers), Management/Execution (take care of the customers), and Compliance (stay out of jail or court).

    They don’t have to be different people, and some of those jobs can be handled by outside professionals. But if you’re dealing with a company that overemphasizes one or ignores another, you’re asking for trouble.

    As a broker, I work on commission. Finding clients is the first step to that, but if I just tell people what I think they want to hear to get them in the door, I’ve got problems.

    If I tell you your property is worth $2M when it’s probably worth $700K just to get you to sign a listing, at the very least I’m going to have a hard time executing.

    And I’ve started the relationship by telling you something I didn’t believe myself.

    But people do similar things every day. It matters who you do business with.

    I can tell you how I try to operate, but you’re probably better off hearing it from people who’ve actually done business with me.

    “I’ve worked with Mike for over 20 years on land and lot deals. He’s a stand-up, trustworthy guy who is very knowledgeable about his market. He has strong relationships with landowners and a deep network in land development.

    He’s always willing to help with anything we need during due diligence, and he does a great job working with sellers, building relationships, and helping them understand what to expect throughout the process.”

    — Jack L., EVP Acquisitions, national homebuilder (publicly traded)

    “Mike Browning is a credit to the North Texas commercial real estate industry. His market knowledge, diligence, competency and attention to detail have been an asset to our family office for over two decades.

    We had owned the property for more than ten years and decided to sell after closing a partnership. Our main concern was maximizing market value. The transaction was handled with good stewardship from LOI through contract, due diligence and closing.

    If you are serious about selling, let Mike handle it.”

    — Amin B., Repeat Land Client (20+ years)

    Of course, none of that means you need a broker today.

    Even if you’re not considering selling, things change. Sometimes quickly.

    It’s better to have information and not need it rather than scrambling at the last minute. The MBR Land Reality Check gives you a clear-headed look at what’s happening around your property and what it might sell for today.

    No pressure to list, no obligation, and it’s free.

    Register to Receive Posts Via Email!

    By submitting, I understand I will receive marketing emails and blog posts from Mike Browning Realty and/or associated companies. Unsubscribe at any time.

  • You Should Follow the FBI Handbook (Better Than They Appear To)

    You Should Follow the FBI Handbook (Better Than They Appear To)

    People love to talk about negotiation like it’s some slick performance.

    Say the magic line. Use the magic trick.

    “Frame it this way.”

    “Promise them something you’ll figure out later.”

    That’s not negotiation. That’s drama club.

    One of the best negotiation lessons I ever picked up comes straight out of the FBI playbook:

    You don’t lie. Ever.

    In a hostage situation, someone might say, “If you promise I won’t do jail time, I’ll come out.”

    A negotiator can’t promise that. It’s not their call.

    And if they fake it, even for a moment, the entire situation collapses — not just that conversation, but every future one.

    Same thing happens in business. In real estate. In life.

    Credibility is your currency. Once it cracks, you don’t get it back.

    You can patch it, glue it, tape it — but everyone can still see the fracture.

    And that’s where most people get themselves sideways:

    They think lying buys them time.
    They think exaggerating buys them leverage.
    They think “avoiding the truth” keeps people calm.

    No — what it buys is suspicion.

    And once people are suspicious of you, nothing you say ever lands clean again.

    If I tell a seller I have a buyer “ready to write,” I’d better mean it.

    If I tell a buyer “you’re competing with ten offers,” It better be true.

    If I tell someone “you’ll have an update tomorrow,” I’d better deliver one.

    Not because I’m noble. Because I want to keep negotiating tomorrow.

    Trust is a renewable resource only when you don’t drain it.

    If you’ve ever been tempted to stretch the truth “just a little” to move a deal along, here’s the simple fix:

    Say what you can do. Be honest about what you can’t.

    You don’t lose deals by telling the truth.

    You lose deals by being the person people can’t trust when the truth matters. (And the truth always matters)

    The long-term advantage is always on the side of the person whose word actually means something.

    Protect your credibility — your future depends on it.

    PS- If you think negotiation is just for business, you’re missing most of the picture.

    Negotiation shows up everywhere — with your kids, your spouse, contractors, strangers at the store, people who try to take advantage of you.

    Maybe even the cops if you ever find yourself explaining why you were “only going five over.”

    If you get better at negotiation, you don’t just get better deals.

    You get a calmer life. Better conversations. Fewer blow-ups.

    More clarity. Less stress.

    One of the best books I’ve ever read on negotiation is Never Split the Difference by Chris Voss.

    I read it once a year.

    It’s that good.
    And if you read it — and actually apply what it teaches — it will help you in every part of your life.

    I have it listed on my Recommended Reading page here:

    (As an Amazon Associate, I earn from qualifying purchases.)