Tag: Business Ethics

  • They Don’t Have Negotiating Class in Sportswriter School

    They Don’t Have Negotiating Class in Sportswriter School

    Earlier this week, the Cowboys made a couple of trades to (hopefully) improve their defense.

    They’re 3-5-1 after Monday, and it’s getting close to the point where you start quietly thinking about next year.

    Which is pretty much what these trades were: all the guys they brought in are under contract for multiple seasons.

    Will it work out? Would it have been better to keep the picks?

    We’ll see.

    But Monday, I heard something on the pregame show that made me shake my head in that special “man, sportswriters…” way.

    (You know the line — people go into sportswriting because they aren’t smart enough to do anything else.)

    Anyway.

    They were talking about how Jerry had already said a trade was agreed to, but the paperwork wouldn’t be submitted until the next day.

    The writer pointed out that if the Cowboys won, the other team could decide they now had more leverage and try to squeeze Dallas for more compensation before sending the paperwork in.

    Technically true.

    In the same way it’s technically true you could decide to jump your car across a creek like you’re in The Dukes of Hazzard.

    Possible. Just not real likely. Not if you want to have a car anymore.

    Because in real business — and in the NFL — a deal is a deal.

    In real estate we call it a re-trade when someone comes back after the agreement and says, “Actually, I want to change the price/terms.”

    But often it’s just someone trying to take advantage of what they think is new leverage.

    And while it might be legal, it’s a great way to find yourself at the bottom of everyone’s call list.

    Commercial and institutional real estate is a very small world. We all work with each other over and over.

    If you get a reputation as someone who can’t be trusted, that follows you.

    Same thing in the NFL. There are 32 teams. That’s it.

    If you go back on your word, everyone knows it, and you don’t get deals done anymore.

    So no, Cincinnati wasn’t going to try to hold the Cowboys hostage after the game.

    Not if they want the phone to ever ring again.

    Now — a lot of people who read this aren’t buying or selling property all the time. They might only do one deal in their entire life.

    So what’s stopping them from playing games?

    Nothing, technically.

    But it’s still not smart.

    Because if you’re willing to bend your ethics “just this once,” it rarely stops there.

    It bleeds into your business. Your marriage. Your friendships. Your reputation.

    Which is all just another way of saying: your life.

    If you can’t be trusted in small things, you can’t be trusted in big ones either.

    And no “good deal” is worth that.

    PS – I’ve been hammering this all week: strengthening your negotiation skills will improve pretty much every area of your life.

    The best negotiation books don’t teach tricks, they teach behavior.

    Principles.

    Empathy (look it up, it doesn’t mean what most people think).

    Understanding the other person’s world.

    If you want to learn how to negotiate without being a jerk, start here:

    You can find them (and a few others I recommend) right here:

    (Disclosure: As an Amazon Associate I earn from qualifying purchases. Clicking may earn me a small commission, at no extra cost to you.)

  • Why I Don’t Nickel-and-Dime People in Business (Except for Car Dealers)

    Why I Don’t Nickel-and-Dime People in Business (Except for Car Dealers)

    I’ll squeeze a car dealer like a lemon—but I won’t lowball a pro.

    I was buying a car for my wife recently and negotiated with several dealerships at once—exclusively by email. In my opinion, that’s the only way to get the best result (more on that another time).

    I wrung every nickel out of the deal and ended up with a better price than I expected. More importantly, my wife’s happy.

    Whenever I’m buying a car, jewelry, real estate—anything like that—I approach it the same way. I work the numbers hard, and if I don’t like the deal, I walk. No hard feelings.

    But when it comes to professional services? I don’t negotiate rates. Not one bit.

    Now, a fee might be more than I’m willing to pay for my situation, and I may decide to go elsewhere. But I’ll never ask a real estate broker, attorney, accountant, or consultant to “do it for less.”

    These folks have the same 24 hours in a day as anyone else. The best in their field bring real value, and they expect to be paid for it. They deserve to be.

    Top professionals are usually in high demand. Their schedules are packed. Every hour they give me is an hour they can’t spend with someone else. If I ask them to cut their rate, I’m not just negotiating—I’m taking money out of their pocket. That’s not right.

    At best, they’ll turn me down. At worst, they’ll take the job and resent it. Either way, I lose. And I definitely don’t want someone working for me half-heartedly because I pressured them on price.

    If I hire someone, I want them all-in. Focused. Energized. I want them glad they’re working with me—not counting the minutes.

    Now look—I get how this could come across as self-serving. I’m in real estate. But I think you know where I’m coming from. If you’re hiring someone to help sell your property and you want the best, why shoot yourself in the foot by asking for a discount?

    That’s not negotiating—that’s working against your own interest.

    Now, it’s totally possible that what you need can be handled by a discount broker. If so, I’ll tell you. I might even help you find one.

    But if you’re looking for a seasoned pro with a track record of strong results, it just makes sense to pay what they’re worth.

    If you’re ready to sell your property, just respond here.