Tag: Agent Accountability

  • What People Say Doesn’t Matter. It’s What They Do.

    What People Say Doesn’t Matter. It’s What They Do.

    We’d like to think they are the same thing. Reality tells us otherwise.

    Whenever a big new retail project gets proposed — Walmart, Costco, whatever — the storyline’s predictable:

    The developer and city work through approvals. Most people are happy for the convenience (or don’t care), but there’s always the loud minority who need to virtue-signal.

    “I hate Walmart!”
    “The city shouldn’t allow it!”
    “I’ll never shop there!”

    Then it gets approved. And the parking lot is full — often with the same people who swore they’d never be there.

    I get it — places like that can be a hassle. But if you’re going anyway, don’t pretend you won’t.

    Same thing with the Cowboys.
    “I’m tired of their BS!”
    “I haven’t watched in years!”

    Funny how ratings go one direction — and how the guys who “aren’t paying attention” somehow know every detail about the latest roster moves.

    I get it, it’s been a frustrating 30 years. But the fake boycotts get old.

    Even sports media plays the game. Before the Netflix Cowboys documentary dropped, hosts were saying they didn’t want to watch — “too above it all.” Now? It’s the greatest series ever, and you can’t turn on the radio without hearing about it.

    I’m glad I don’t make my living talking for hours a day about something I say I can’t stand to even think about — but that’s beside the point.

    Here’s the point:

    What people say doesn’t matter. What they do does.

    You probably know plenty of agents and brokers who say they’ll deliver — big promises, smooth talk, all confidence. But when it comes time to back it up? Different story.

    I don’t say much. It’s the best way I’ve found to avoid saying something dumb. But when I do speak, I make sure my actions line up.

    When it’s time to buy or sell, would it be smart to entrust things to someone who doesn’t do what they say?